International patient questions answered.
Find general guidance about appointments, consultation, treatment planning, prices, payment, accommodation, transportation, language assistance and aftercare at LOUAVE Dermatology Clinic in Seoul.
How can I request an appointment from abroad?
Use the international appointment channel and share your preferred dates, alternative dates, main concerns, country of residence and Seoul travel schedule.
Sending a message does not automatically confirm the appointment. Wait until the clinic approves a specific date and time.
Book AppointmentWhat information should I include in my first message?
Include your full name, preferred appointment dates, main concern, previous relevant procedures, Seoul arrival and departure dates, and any request for language assistance.
Medication, allergies and active medical or skin conditions should be disclosed accurately during the appropriate consultation process.
How early should I request my appointment?
Contact the clinic as early as practical, particularly when your Seoul visit is short, your preferred dates are limited or you want to request a particular doctor.
No fixed advance-booking period or appointment availability is guaranteed.
Can I request a specific doctor?
You may state a preference for Dr. Jang Ju-wang or Dr. Kim Do-hyun. The clinic must confirm availability according to the schedule and appointment capacity.
Meet the DoctorsDoes an appointment confirm my treatment?
No. An appointment confirms a consultation time, not final suitability for a specific procedure.
The device, product, dosage, treatment area, sequence and final price may change after individual assessment.
Is a preliminary consultation always free?
Do not assume every enquiry, remote discussion or in-person consultation is complimentary. The format, availability and possible fee should be confirmed directly with the clinic.
View Consultation GuideCan the clinic recommend a treatment from photographs?
Photographs may help communicate the general area of concern, but they cannot reliably confirm diagnosis, skin texture, facial anatomy or medical suitability.
A possible category may be discussed, but the final recommendation requires an appropriate assessment.
Can I choose a specific device before consultation?
You may ask about a device such as Ultherapy, Thermage FLX, ONDA or a laser platform. The doctor should still determine whether that technology, another option or no procedure is more appropriate.
Can several treatments be combined during one visit?
Some treatments may be combined or sequenced, while others require spacing or may not be suitable together. The decision depends on your concern, skin condition, anatomy, travel timing and recovery capacity.
Can I receive a final price before arriving?
General pricing information may sometimes be available, but the final quotation depends on the confirmed treatment, device, product, dosage, treatment area and treatment plan.
Request the final quotation before agreeing to proceed.
Why can prices differ between patients?
Patients may require different treatment areas, product amounts, device settings, numbers of passes, combinations or levels of clinical complexity.
A social-media promotion or another patient’s price may not represent your final plan.
Are treatment results guaranteed?
No. Response and recovery vary according to the concern, treatment, anatomy, skin condition, medical history, aftercare and individual biological response.
Before proceeding, discuss realistic goals, limitations, risks and alternatives.
How can I compare treatment options responsibly?
Ask why each treatment is recommended, who will perform it, what product or device will be used, what recovery may involve and what alternatives are available.
How many days should I stay in Seoul?
The appropriate stay depends on the consultation, treatment, expected recovery and whether follow-up is recommended.
Share your departure date before agreeing to a procedure.
Should I book flights before confirming my appointment?
Avoid relying on an unconfirmed clinic date. Confirm appointment availability and review the cancellation or change terms of your travel booking.
Does the clinic provide airport pickup?
Do not assume that airport pickup is automatically included. Any transportation coordination, availability, route and fee must be confirmed directly before travel.
Keep an independent transport plan available even when you have requested assistance.
Which hotel should I choose near the clinic?
Choose accommodation based on current map distance, transportation, room comfort, cancellation terms, accessibility and recovery needs.
This portal does not imply a partnership or endorsement of a particular hotel unless explicitly confirmed.
How do I travel to the clinic in Gangnam?
Save both the English and Korean clinic addresses. Check live public-transport, taxi or navigation information on the day of your appointment because traffic and travel times can vary.
View Map & DirectionsCan I go sightseeing after treatment?
This depends on the procedure and your response. Direct sun, strenuous activity, heat, saunas and crowded activities may need to be limited.
Read Aftercare GuideIs English language support available?
Request English communication support when booking. Do not assume that every doctor, staff member, time slot or service will provide the same language support.
Availability should be confirmed for your appointment.
Can I request an interpreter for another language?
You may request language assistance, but the language, interpreter format, availability and possible fee must be confirmed before arrival.
Do not assume that every language is available on demand.
Can I bring my own interpreter or companion?
Ask the clinic whether a companion may attend the consultation and whether any space, privacy or treatment-room restrictions apply.
A companion should accurately interpret medical information and respect patient confidentiality.
Which payment methods are accepted?
Accepted payment methods can change. Confirm current options before the appointment rather than relying on general travel information.
Prepare an alternative method where practical.
How should I prepare my international card?
Check overseas transaction settings, available balance, daily limits, security controls and foreign-currency charges with your card provider before travel.
A clinic cannot guarantee that an individual bank or card issuer will approve a transaction.
In which currency will the treatment be charged?
Confirm the current billing currency, final quotation and any relevant conversion by your bank before payment.
Exchange rates shown by a search engine may differ from the rate used by your card issuer.
When can I resume normal skincare?
Timing depends on the treatment. Strong active ingredients, scrubs, exfoliants or unfamiliar products may need to be paused.
Follow the written guidance provided for your procedure.
When can I wear makeup?
Makeup timing varies by treatment, skin condition and whether the skin surface has been disrupted.
Ask before leaving the clinic and avoid applying makeup earlier than advised.
Can I exercise, use a sauna or take a hot bath?
Some treatments require temporary avoidance of strenuous exercise, sweating, heat, steam rooms, saunas or hot baths.
Confirm the restrictions and duration for your procedure.
Can I fly immediately after treatment?
Share your flight date and time before treatment. The answer depends on the procedure, expected response and whether monitoring or follow-up is recommended.
What happens if I need follow-up after returning home?
Ask before departure how routine follow-up may be handled and what information or photographs may be useful.
Remote communication cannot replace urgent or necessary in-person care in your home country.
What should I do if I experience a serious symptom?
Contact the clinic promptly for concerning symptoms. For difficulty breathing, sudden vision changes, severe pain, rapidly worsening swelling or another emergency, seek immediate local emergency care.
Do not wait for an online response when urgent treatment may be necessary.
Save the essential clinic details.
Keep the address, confirmed appointment details and contact information available throughout your Seoul visit.
Confirm the appointment first— then plan the itinerary.
Share your preferred dates, main concerns, previous relevant treatments and travel schedule. Keep flights, accommodation and activities flexible around consultation and possible recovery.
Share your dates and concerns with the clinic.
Appointment availability, treatment suitability, language support, final price and recovery planning must be confirmed for your individual visit.
Important international-patient information
This FAQ provides general educational and travel-planning guidance. It does not guarantee appointment availability, complimentary consultation, interpreter service, airport transport, accommodation, payment acceptance, treatment, price, recovery time or results. Final medical decisions require individual consultation and consent.